Increase your customer lifetime value through goal-driven product design
I’m a digital product designer who helps B2B SaaS companies retain more customers by designing usable web applications.
If you’re like many SaaS businesses, you focus strongly on customer acquisition. You spend a lot of time and money growing your customer base. Leads are entering your funnels and users are signing up for your product.
You did an excellent job at the top of the funnel to create a seamless journey from prospect to buyer. But I’m guessing that you don’t really have a great strategy for keeping your users once they’ve signed up. Many users churn within the first three days post-signup. The reasons often can be tied to poor design execution.
I’ve been designing web applications for over 10 years. My ideal customers are small-to-medium sized SaaS companies that need strategic design guidance or full design implementation.
What can I do to help?
To get started, here are a few things I helped my clients build profitable SaaS products in the past:
Optimize the UI/UX of your web application to increase customer satisfaction (increased CLTV);
Increase trial to paid account conversions;
Audit your web application to identify critical design flaws, and put together an actionable plan for improving your UI/UX;
Optimize the design and messaging of your SaaS marketing site to attract your ideal customers;
Custom design a web application that your users actually will love to use.
Get in touch and found out if we are a good fit for a collaboration on your project.